Merlo UK has announced the return of Stuart Henry as area service manager, covering the Northern England territory.
With extensive experience in agricultural and heavy vehicle engineering, the company says Stuart brings a deep understanding of service and aftersales support to the role.
Stuart originally joined Merlo in December 2014. His career began with an apprenticeship in agricultural engineering with Oliver and Snowdon, now Carrs Billington. From there, he transitioned to HGV mechanics, obtained his HGV license, worked as a lorry driver before returning to agriculture. He later advanced into the role of area manager for SDF before initially joining Merlo.
Committed to strengthening service operations, enhancing dealer relationships, and ensuring customer satisfaction, Stuart said, “Over the last two years, the changes within the company inspired me to return, and I see an opportunity to make a real difference in the area. I am eager to support the dealer network and work closely with the rest of the Merlo team.”
Robin Cooch, national aftersales manager at Merlo UK, added, “We are pleased to welcome Stuart back to Merlo. His extensive technical knowledge, hands-on experience, commitment to service excellence, and leadership skills will be instrumental in supporting and mentoring our service teams. Stuart’s expertise will help drive our service delivery and enhance customer satisfaction across Northern England.”
In the coming weeks, Stuart says he will be introducing himself and meeting with dealer teams across his territory.