Service Dealer's Duncan Murray-Clarke and dealer Pete McArthur discuss with Sara Hey and Bob Clements of BCI the issues dealers in the U.S and UK are facing regarding recruitment and retention of staff. The ways dealerships can appeal to candidates are discussed, along with strategies for recruiting from different sources.Service Dealer's Duncan Murray-Clarke and dealer Pete McArthur discuss with Sara Hey and Bob Clements of BCI the issues dealers in the U.S and UK are facing regarding recruitment and retention of staff. The ways dealerships can appeal to candidates are discussed, along with strategies for recruiting from different sources.