In a collaboration at Equip between Service Dealer and NAEDA, Service Dealer's Duncan Murray-Clarke and dealer Pete McArthur were joined for an on-stage discussion by Tom Healy, NEADA's director of dealer development and dealer Jason Huber, owner of Central Equipment. Topics covered include the impact of battery tools on the dealer sector; developing technologies in the industry; difficulties in recruiting and retaining staff; succession in the dealership; and what will dealerships look like in five years' time?